1- Tree House

All was pretty good. Recommend changing the shower curtain - very moldy at the bottom, providing more towels and TP, and the lights on the hottub were not working.

Staff was very friendly & very helpful answering questions about the area. We didn’t have a single complaint about our stay at the cabins.

Great stay! Every interaction was positive. Liked the self-check in. Good location. Would definitely recommend to family and friends.

We love the tree house cabin. We have stayed with yall four times and enjoyed every stay. Can't wait to see yall again 🤪

The cabin was amazing! Super clean and had everything we needed. The staff was very friendly!

The check in process was super easy and the attendant on duty was extremely helpful and informative

The cabin was very very clean. We were worried that we wouldn’t be able to enjoy our stay due to weather conditions and all snow was plowed in a timely fashion as well as area were salted and we were able to beyond enjoy our trip!! Thank you so much 😊

Great! Very clean and cozy. We loved it! We will definitely be back!

The cabin was very cozy and we had everything we needed.

Gavin was very nice clean and cozy had a little trouble figuring out the televisions but other than that overall it was great

Great location, clean. Would recommend safety bars both in the shower and along the bathroom wall. Older customers would appreciate that attention.

Great location and very nice cabin. Had a great stay while visiting Dollywood and Gatlinburg. Nice touch with the free parking passes for Gatlinburg.

The cabin was perfect and exactly as expected. The office workers were very helpful and friendly. The parking passes were a great bonus

We loved our stay and would definitely stay here again when we come back!

Everything was clean and very nice. The one complaint I would have is seating. The couch was really worn and when you sat down you sank into it. Also there were 3 of us so it would have been nice had there been another small recliner or nice comfortable chair. The only furniture was the small couch and then the dining room chair but they are not comfortable to set in for long periods of time

Our stay was awesome, location was great, close to everything we wanted to do while we were there, cabin was clean and well stocked and if there were any issues maintenance was there within minutes! Thanks for the stay would definately stay with you again!

stay was great! however we called seven times to the office during our stay and not one time did they pick up! only issue we had

Everyone was very nice and helpful. The cabin was very nice except for the only one roll of toilet tissue and the need to be sprayed for bugs. Will come again!

Everything was nice. Check in was easy.Enjoyed sitting out on the deck and having morning coffee.

The cabin itself was amazing and we definitely enjoyed our stay. I do feel that it could have been cleaned better but overall it was very nice!

We stayed for our anniversary weekend and had an awesome time we lived it but I like to be secluded our next stay will be a cabin by itself but i understand the part where it's better when there close together

we stayed in the tree house cabin, the only problem per say is the internet and the tv. the internet password on our packets was wrong, you have to go based off the internet box. other than that the stay was amazing.

Our shower was plugged and they didn't get it corrected the first time we called. They had to come back a second time, which proved successful. The refrigerator had a leak from the ice maker. It still might be a problem. We had to call for toilet paper which they brought down right away. Over all we do enjoy our stay in your cabins, as this is the sixth time we have been with you.

You guys did awesome is just that we stayed for 4night and they only give us 4 towels and 10t Tissues to last us for a week and we had our 2little boys with us. Then i found 2 spot ,1 spot had food on the wall when we moved in then the other spot was a whole in the wall, but we enjoyed our stayed. It was wonderful.

Corey and the workers there are always wonderful. I will never rent from another company. I feel at home with Parkside. If I have anxiety about anything or need towels or anything they will understand and help. I love them so much. I’ve recommended them to many people.

We always stay there when we come down and everything was great as usual

Great place to stay! Very clean and convenient! Check in was convenient and it was very close to downtown!

Enjoyed the cabin and hot tub. Only negative was no dresser and no hangers. Bought hangers but it would have been nice to have a dresser to unpack

The cabin was very cozy and clean! It was close to the main strip! It was perfect for our romantic getaway!

Cabin was great! It was our 4th time staying in Treehouse.

It was great, we had a few issues but was taken care right away

Overall great experience! We loved the location and the convenience to get around. We also appreciated the parking passes for downtown. A few minor things - only one roll of toilet paper so we went to buy more, the hot tub chlorine was way too strong, and there was a metal piece sticking out on the side of the bed that we had to put a pillow over. We would definitely love to stay here again!

Everything was perfect and even in the snow y’all made sure roads and cabins were taken care of. The hot tub was a dream and the heaters, bed, appliances, etc were amazing. %100 would stay here again and will in the future.

Our cabin was very clean, the location was very convenient and the price was reasonable. Our only issues were: the “free parking” voucher provided with rental was not accepted at the parking lot. The heater in the bedroom had to be turned off because it was relatively loud and cycled on/ off a lot at night. We also only had one roll of toilet paper which ran out the morning of our last day. Other than that, it was a pleasant stay.

Absolutely fabulous!!!! Cabin was great, office staff great, will definitely stay there again!

All are good especially something we needed are not provided in kitchen like pan sheet, mixing bowl, drain bowl compared to other cabin they provided. Also, lights on below of microwave not working. Encouraging you to inform us that you not provide hangers so we will bring our own. All others things are good.

Amazing staff very friendly, the cabin was clean and organize! Love the jacuzzi!! Thank you !!

Great mother/daughter trip! Close enough yet far enough at the same time

Very helpful with directions to cabin, about the bears, giving out parking passes, and the cabins were very neat n clean, and so was the hot tub

Cozy and comfortable cottage. I love the hot tub. Nice fireplace inside.

Cabin was clean and well taken care of. Check in and check out we’re easy,

The cabin and surroundings outdoors was clean and inviting, the cabin was clean and well prepared for our week stay. We had cabin #1 The Treehouse, its on the steeper part of the mountainside but for us was worth it because we drank coffee looking at the mountains every morning. The staff including the outdoor staff are all very professional and helpful. This location is only a mile from the parkway. We stayed last year in cabin #13 and we love all the cabins. There's a restaurant right by the cabin office and a gas station directly across the street so the main things needed are close by. We will continue to use Parkside Cabins regardless of the location, and look forward to getting back to the great state and people of Tennessee!!

The cabin was clean and comfortable. Perfect size for my husband and me. Very nice amenities. The only complaint is the sink kept stopping up but we weren’t there enough for it to be much of an inconvenience. We will definitely stay again!!

We were late getting there and they checked to see if we were ok. Very sweet and kind and very informative when we did arrive.

Everything was fine clean and prepared. Privacy was fine and quiet.

The cabin was nice the bed was incredibly comfortable but the couch was not LOL

Great facility, good location, friendly staff. Surprised by lack of pantry supplies, only negative if whole stay.

Excellent we had a wonderful stay. We enjoyed it so much that we're returning in this October.

Everything was nice would stay again in the future .

Cabin we stayed was very clean, well maintained, (a new cabin since the fires). This was like our 10-12th time staying with you guys. We love Smokies and plan to come back later this year again.

Staff was excellent at check in. Cabin was very good.

Great service! Cabin was beautiful! Location was ideal and easy to get to.

Great! Very welcoming and the cabin was beautiful and clean

Booking.com. The cabins are perfect and cozy. We will definitely be booking here again.

We rented a cabin that was a little too far for us up in the mountain. I called the office to inquire about other available cabins closer to town. It was so helpful for you to accommodate us with a closer cabin. We will stay again.

Water pressure was extremely weak and hot tub wouldn’t work. Other than that cabin was good

Everyone was great and the cabin was wonderful. Only thing bad was the water pressure

Clean, convient and comfortable. Just what we needed for our stay.

Jeff at the front desk was the epitome of customer service. Cabin was clean and had everything we needed. We had an issue with our hot tub and someone was sent right away to assist. I think his name was JJ and he was awesome!! We also saw 3 bears upon our arrival which has exciting… I will definitely be back..

Beautiful, Peaceful, Private Setting. Wonderful Clean Cabins & Excellent customer Service.

Jeff and the young lady at the office were so friendly and so very helpful with all our needs and questions, always a smile on there face and pleasant word.

Wonderful cabin in quiet location. The gravel road that we would take from our cabin to downtown needs work. Otherwise a pleasant experience.

Everything was wonderful nothing to complain about. We will definitely be back again!!

We loved staying in the cabin. It was very nice and was convenient to everything we wanted to do. It was very quite and cozy.

The cabin was fabulous! Very clean and had a lot of what we needed !

Our cabin was nice and cozy. We were nervous it wasn’t going to be clean however the cabin was so clean the country decor was so nice. Great place to stay. We will be back next year.

Jeff and his coworker were excellent! Very sweet and informative. Cabin was as advertised. House keeping had definitely improved since our last stay. Park side has always had excellent customer service. We will be back.

Everything was amazing from the staff to the clean cabin location we will for sure be back

I would suggest maybe getting hangers for the closets. Closets aren’t much of an asset with no hangers. Also putting a hook on the back of the bathroom door. No where to hang anything up . Other than that it was a beautiful place to stay

The Treehouse was a nice cabin very comfortable and clean with a great view.

We always have great service with Parkside and wouldn’t stay with anyone else!

Everything was great! Clean cabin, so warm and cozy, great location! We loved it!

Absolutely love Parkside. We have rented several times and have always experienced clean well maintained cabins. The staff is so friendly and helpful.

Extremely clean and updated cabin, loaded with charm. The fireplace and hot tub were delightful. Comfortable king bed and bedding. Great kitchen. Washer/dryer was useful. Loved the privacy. Great stay…thank you.

The cabin was beautiful.it was very clean,updated and felt like being right at home.management was excellent when checking in.they didn’t bother us,and answered right away to any need.it was a truly relaxing and quiet week,just what we were looking for.everyone was truly friendly and welcomed our stay.the location is perfect,In between pigeon forge and gatlinburg,but secluded to your privacy.we will be staying here again next year.thanks again,Parkside.

Very clean and had everything we needed. No complaints, thank you!

Cabin was very clean and cozy. Staff were friendly and helpful. Also saw several bears right outside our cabin! :-)

everything was clean and was what we expected, we enjoyed the cabin very much.

Cabin was beautiful and so was the scenery. So many places to visit near the cabin. I had the most enjoyable peaceful and relaxing time there. Feel free to invite me back with a complimentary stay anytime!😁

The cabin was clean and charming. We would definitely stay here again!

Loved the cabin. Will never go back to renting a hotel room in the smokies now

The cabin was clean. The staff was friendly. We had a great time. The only thing I would recommend is adding a dresser in the bedroom. That would have been handy.

The check in service was very good. I think his name was Jeff. When we had a problem at the cabin, they were always willing to help. This is our fourth stay at Parkside. We enjoy being in that location. Yes, I even passed along the information on the cabins to a friend.

The cabin was very clean! Photos of the cabin were 100% accurate.

Very efficient check-in process, clean cabins with all the amenities, ease of check-out procedures and proximity to great dinning and 'the strip'. Beautiful scenery and quiet nights. We love staying with Parkside when we visit Gatlinburg.

Everything was perfect. Everyone was super nice, the cabin was clean and had everything we needed. It was an amazing place for our honeymoon

I was very impressed with the cabin and how quickly we were checked in.

The people that we talk to were very nice and it was a very niice little cabin. IT was very convenient to Gatlinburg . Would stay there again.

the cabin was the best i have stayed in. everything was very clean and in place.......excellent stay!

Cabin was clean and had plenty of space for the 2 of us. Loved the porch.

You guys are always awesome to work with. I always book with you. Just wish you would do away with the add on fees

This was the first time for us to stay in this particular cabin. The only issue was that we lost electricity beginning at about 1 a.m. until we checked out the following morning.

We loved our stay at Parkside Cabins. The staff was superb. Great service! We are already planning our next trip with a larger group of family.

Everything was great for a little get away weekend. The only thing that could have made it better would have been some coffee packets to make coffee. But other than that everything was spectacular.. will be looking again soon for a family vacay!!!

The cabin was just what we hoped it would be. The office worker Josh was very helpful and so kind. It was my husband’s birthday and he made sure we had discount ticket. We will definitely stay here again.

the cabin was great and price was good i would recommend

Loved the cabin. Fast to respond when the tree fell on the cabin, and blocked the driveway.

I personally would give 5 stars however was a little disappointed that being mid December the cabin did not have any Christmas decorations.

Ok Ya'll, let's talk. I am giving this place a 4 star rating because the staff was nice as all get out. They were as welcoming and helpful as could be. Everything else was a three. My issues are more with the way this cabin was advertised vs the reality. Cons: Advertised as "nestled in the woods" giving the impression that it might at least be surrounded by woods, even if it is close to 441. Yeah, no. There is a ravine off to your right and on the other side of said ravine is a bit of forest. In front of you is a fine view of 441 traffic and another cabin. To the left, is another cabin. This cabin held occupants who evidently were very interested in looking at us, for they watched through their blinds. A lot. Behind the cabin, and I mean like within touching distance, is a hill, is, to all intents and purposes, built into the side of this hill. "Sleeps four", yeah, ok, if you really REALLY like each other. This is a two person place. Has fireplace. Yep, it does, a gas fire. I have no problems with a gas log, but damn, there is no way to adjust it. You got a weeny flame but some kind of blower behind it pumps heat out at a furious rate and even though it was 30 degrees outside, we had to open the windows to use the fireplace. And were thus treated to the lively traffic noise, so very close by. Please for the love of god, update that fireplace, put a control that the occupants can use to adjust blower and heat and flame. OK, so with all the heat, we ended up turning on the A/C in the bedroom in order to sleep. You know what the A/C unit fan does ALL NIGHT? It lurches to life loudly, runs for about ten minutes tops (just enough time to doze off) and then it loudly clunks off, making sure you wake right back up. Ten minutes later, this horrible cycle starts over. Until you turn it off completely, and try to sleep. If you try to go to the living room and sleep there, the energetic ice maker rolls into productions around 0400. Sounded like the ice cubes were fighting for territory. I startled awake thinking that someone was knocking on the door. This went on for twenty minutes. The hot tub was adequate, but the privacy fence around it was not. It blocked the one view you had of any forest, but was open to the cabins next to you and the driveway that lead to three cabins. Remember the interested window-peekers next door? Last thing, what is a "Peace of Mind" charge? $40 added to our bill did not in fact, bring me peace of mind. Pros: Price in general. $139 advertised, but $198 actual (junks fees) was still fair enough. You'd pay the same at least for a hotel room if you can get one during the holidays up there and would have a nice front porch and kitchen. Location. Even with the weird neighbors, and 441 noise, we did not worry about the traffic jam to get into town, we walked the mile or so, and it was fun. The Kitchen. Very well appointed, modern-ish and clean. Ditto the nice bathroom. The bed was very comfortable. The washer/dryer combo most welcome too. A View. Aside from the less than charming view of 441, there was actually above the road, a rather pretty view of the mountains from the front porch. A tiny waterfall. No kidding. Right outside the (open) windows on the back side of the cabin, an itty bitty trickle of a waterfall tinkled most pleasantly down from the rocks in the hill behind it. On the one sunny day, light glittered off of it. So there you have it. I am left feeling ambivalent about our stay. The things that bother me, may well not bother you.

Everything was great but we were expecting daily housekeeping and it wasn’t provided. Besides that it was a very pleasant stay.

We enjoyed our stay very much! It was our second time with this cabin and loved every minute! One suggestion we could offer is adding privacy curtains or screens to the hot tub area!

This was our third stay with you! My parents second stay! We love the top cabins 1-4! Clean, great prices, good location and friendly staff!

Lovely cabin with all the amenities. Super comfy beds in a quiet location.

Easy check in/out. Quiet clean cabin with everything you need to enjoy the Smoky Mountains.

Great cabin, not a bad walk to to town also.

The cabin was clean with plenty of towels and bathroom amenities. Everything was above average.

Loved the location and the cabin was great. Would pick park side cabin rentals again.

We really enjoyed my stay. Cabin was very clean. Great

We were here for a short, romantic getaway. We really liked the cabin that we rented. It was enough for my boyfriend and I. I liked the fact that it was close to the strip and all of the attractions. It was our first stay but definitely not our last.

The staff was very friendly & we loved the cabin!

We always love staying at Parkside. The service is always great and cable ns are clean!

Easy check in and out. We liked our cabin except we would recommend that hooks be added in the bathroom. There was no place for hanging clothes. Also, there was no chest or dresser where we could put clothes. We had to live out of our suitcases for six days while we were there. The couch was VERY uncomfortable.

Friendly staff, easy check-in process, great price and clean, we’ll kept cabins!

It was wonderful. Couple Cobb webs is the worst I could see, and I’m a hotel manager. It was great!

We had a great time and would love to come back.

Everything we needed. Just a wonderful little cabin. We will definitely come back.

Well it the second time I've stayed with you first time last year we stayed at Smokey cove loved it unfortunately could we only had it two nights it was great the next two nights you put us across the street on the river that was not as nice as Smokey cove I was upset we were told that Smokey cove was rented not the case no one stay in there the next two nights that's why I was upset so this year we stayed in the tree house had a great time we will do business again we love the area oh we did not make reservations last year Maybe that was the case I don't hold grudges

Our cabin was beautiful and had everything we needed. Staff was friendly and answered any questions we had. We will definitely be staying again!!

Cabin was nice. Might need a turnaround. Very roomy for a one bedroom

The Cabin was extremely nice, and well appointed. Also appreciated the parking passes. It felt like we got our cake and eat it. We were away from the main strip where it was quite, and yet 10 to 15 minuets was at parking garage or at Pigeon Forge (depends on traffic.)

Our stay was quiet and peaceful but convinient to both Gatlinburg, Pigeon Forge and the National forest. It was clean and well maintained

The cabin was nice and clean, everything we needed, could have used extra towels in bathroom.

It was wonderful the cabin was beautiful everything was perfect! We will definitely be back and we will recommend Parkside cabins to to everyone. Thank you !

The cabin was wonderful and had everything we needed. We truly enjoyed our time.

Located within walking distance of downtown. Very clean cabin with everything you need.

Reservation process easy, great rates. Cabin was super cute-up to date, very clean. Checkout process easy. Loved all of the discounts and parking passes that came with the reservation

Love the fact, it's the same people each time we check in... says a lot for Parkside in general. Great people great cabins!

Great location, clean facilities, good price. Will definitely return for another visit.

The cabin was perfect! Great location, quiet and very clean!

So clean and fresh, smelled brand new when we walked in!

Excellent we loved it very nice cabin . We loved the hot tub

Outstanding experience, friendly customer service. Beautiful place to stay in!

Very friendly check in and absolutely Beautiful Cabin. So much to do there. I never really wanted to leave the Cabin. Thank you for a Lovely stay

Cozy an relaxing very quiet super clean atomosphere great staff

We really enjoyed the layout of the cabin. Location was also excellent! Been to multiple cabins in the area and this was definitely one of the nicest!

Cabin was cozy and clean. We enjoyed the location of the cabin

Beautiful cabin! It’s was clean and had everything we could of needed and more. Awesome customer service and a great value.

Our cabin was clean, the bed was comfortable, great location.

Workers were extremely nice and the cabin we stayed in was the cleanest place I've ever stayed at!

The cabins are very nice, clean, cozy. We had every thing we needed right there to make us feel like we were at home. The staff that we talked with was some really good people. Would rent with you again. Thank you .

It was a very nice cabin and so close to the strip.

The cabin was so beautiful and so clean. Location to sites was perfect. Only thin is that we were only staying one day which I'm sure is anoddiy but since checkin wasn't until 4 we did Gatlinburg sites first. When we got there we saw we could have saved so much with your coupons! So unfortunately we paid full price for everything and missed out on that but I don't know how else you could work it for the rare people that stay only one day. A great stay though. Maybe a corkscrew in cabin too.

We have stayed in your cabins several times and always refer friends and family to you. The cabins are always very clean and accommodating. The beds are always comfortable, however an extra blanket in the closet would of been nice or a heavier comforter. We will absolutely use you again and can't wait to return to Gatlinburg!

Very well...great place to stay! We will definitely be back again...thx so much

Wonderful Job! Wonderful Customer Service! We had EVERYTHING we needed! Will definitely be back!!

Overall wonderful stay. we had a couple of small issues. 1- the bathroom sink drains painfully slow to the point we stopped using it. 2- the shower water pressure could be much better and 3- the dishwasher takes forever to run. We gave up and just hand washed dishes. Would love a little more privacy for the hot tub but not bad. We will definitely be back.

The cabin was absolutely perfect and made our birthday visit to the area spectacular.

Everything was great except no water pressure loved the cabin

Met our expectations the cabin was nice clean well furnish will stay there again.

Everything was fantastic ! Very clean and assistance was readily available.

The cabin and hot tub were very clean. Staff was very friendly. Bed was very comfortable. We had absolutely no problems, and really enjoyed our trip.

This was our second stay with Parkside Cabins. We loved the cabin and the location is great. The staff is very nice, professional and accommodating. We would have liked more water pressure in the shower. We had a great weekend in Gatlinburg. Thank you Parkside Cabins for being part of it, we will definitely be back!

Everything was great! The cabin was very clean and comfortable, and we especially appreciated the fact that the hot tub was already filled and warming up & also that there was a cozy fire in the fireplace when we walked in. Small details like all the extra towels in the bathroom & the extra pillows and blanket in the bedroom really stood out to us. The location was excellent, super close to the parkway but far enough back that we still had some peace and quiet. The only recommendation we could make is that you provide more privacy for the hot tub area on the front porch. (We didn't have neighbors until the very last night, so it wasn't a problem at all.) Overall a really wonderful experience, we've been visiting Gatlinburg for the past 9 years & will be staying with Parkside from now on!

All was as expected. Mr. King was at our beckon call and responded immediately to any of our needs. He is a great asset to any company.

The staff was very professional, cabin was very clean. we had a very quiet, peaceful stay. Thank you Charles & Katheryn. Snyder

we stayed in tree house 1. overall was good. 4th time staying with you first time at this cabin. cabin just needs a bit of attention to details. light above microwave was out. would have been no big deal it was just kind of dark in there with the lighting setup so it made it hard to cook on the stove. also there needs to be light in the entryway. its very dark right there at night even with all the light in the place on. the other thing was that the hot tub light was also out. not a huge issue really but a minor detail that wasnt checked before we got there. the cabin next to ours looked brand new so if we stayed in that area again we would try to get that one. the location to town was great for us tho. in the past we stayed farther out and i was a much farther drive to town.

Every thing was perfect! Everything we needed was there. We will definitely come back again!

Experience was good. Customer service always great. Cabin was a little disappointing this time. Ac units needs seriously cleaning and chain on door was broke off and just left laying in cabin. Probably will start looking for other cabins in smokies.

We had a great time. The cabin was everything we expected. We are already planning our next trip!

Wonderful as always. Seeing the same staff each time we come is a huge plus! (That alone says so much for your business!) Your cabins are always clean and well stocked. Hot tubs, clean and ready to go. Highlight of this trip was the black bear who came to visit around 2:45 am Monday morning!! Can not wait to come back! We will see you in August. As always, thanks for everything, Tammy Spence

It was perfect for a weekend getaway. Will definitely stay with Parkside again!

Great we loved it even with the ice storm enjoyed every minute of our stay

Everything was great except the hot tub wasn't working properly and we weren't able to use it. That is the main reason we picked it because it had a hot tub